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How can we help?

Pick the team you need. Sales and data inquiries go to our form, support opens a chat, and media has its own desk.

Sales & data inquiries

Pricing and enterprise plans, API and data integration, redistribution licensing and commissioned research. Our sales team replies by email.

Customer support

Account and billing, retail plans, product questions, troubleshooting or feedback. Opens a chat with our support team.

Media & press

On-chain data, charts or a comment from the research desk for your story. Journalists and analysts welcome.

FAQ

Before you write to us

I can't sign in, my password-reset or verification email hasn't arrived, or the link says it's invalid. What should I do?

Check your spam folder and allow mail from @cryptoquant.com, then request the email again. Verification links and reset codes expire one day after they are sent, so an old link will show as invalid. Make sure you are entering the exact email you signed up with, and use Google sign-in if you signed up with Google. If nothing arrives within an hour, contact support above with the email address you used.

How do I reach a person for support, sales or a partnership?

For account, billing or product help, use Customer support above to start a chat with our team. For enterprise pricing, data licensing, advertising or partnerships, use Talk to sales and fill in the short form. Media requests go through the same short form via Media inquiries. If we are not online, replies come by email.